Website: https://buddyautoparts.co.nz/
Effective Date: 26 March 2026
1. Who We Are
Our website address is: https://buddyautoparts.co.nz/
Buddy Auto Parts operates in accordance with the New Zealand Privacy Act 2020. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and store your data.
2. Information We Collect
We may collect personal information including (but not limited to):
- Your name
- Contact details (phone number, email address)
- Delivery and billing address
- Purchase and transaction details
- Any communications you send to us
- Technical data (IP address, browser type, device information)
3. How We Use Your Information
We collect and use your personal information for the following purposes:
- Processing and fulfilling orders
- Providing customer support
- Communicating order updates
- Sending marketing communications (where permitted)
- Improving our website, products, and services
- Preventing fraud and ensuring website security
4. Comments
When visitors leave comments on our website, we collect:
- Data shown in the comments form
- Visitor’s IP address
- Browser user agent string
This information is used for spam detection and security purposes.
An anonymized string (hash) generated from your email address may be provided to the Gravatar service:
https://automattic.com/privacy/
Once approved, your profile picture (if applicable) will be publicly visible.
5. Media
If you upload images to the website:
- Avoid uploading images with embedded location data (EXIF GPS)
Visitors may download and extract location data from images if available.
6. Cookies
We use cookies to improve your browsing experience.
Comment Cookies
- Store name, email, and website
- Duration: 1 year
Login Cookies
- Temporary cookie to test browser compatibility
- No personal data stored
When logged in:
- Login cookies: 2 days
- “Remember Me”: 2 weeks
- Screen preferences: 1 year
Editing Cookies
- Store post ID when editing content
- Expire after 1 day
You may disable cookies through your browser settings.
7. Embedded Content from Other Websites
Our website may include embedded content (e.g. videos, images, articles).
These third-party websites may:
- Collect data about you
- Use cookies
- Track your interactions
This applies especially if you are logged into those platforms.
8. Sharing of Personal Information
We do not sell, rent, or trade your personal information.
We may share your data with trusted third parties where necessary:
- Payment processors
- Courier and delivery companies
- Website hosting providers
- IT and system service providers
- Spam detection services
If you request a password reset, your IP address will be included in the reset email.
9. Payment Security
We take payment security seriously.
- All transactions are processed through secure, encrypted payment gateways
- Our providers comply with PCI DSS standards
- We do not store or access full credit/debit card details
- SSL encryption is used across our website
While we take reasonable precautions, no online system is 100% secure.
10. Data Retention
Comments
- Stored indefinitely for moderation purposes
Customer & Order Data
- Retained as long as necessary for business and legal requirements
User Accounts (if applicable)
- Stored while the account remains active
11. Your Rights (NZ Privacy Act 2020)
Under New Zealand law, you have the right to:
- Access your personal information
- Request correction of your information
- Request deletion of your data (where applicable)
To exercise your rights, contact:
📧 [email protected]
Note: Some data may be retained for legal, tax, or security obligations.
12. International Data Transfers
Some data may be processed or stored outside New Zealand through trusted third-party providers.
We ensure reasonable safeguards are in place to protect your information.
13. Data Security
We take reasonable steps to protect your personal information, including:
- Secure hosting infrastructure
- SSL encryption
- Access control measures
However, no system is completely secure.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be:
- Posted on this page
- Effective immediately upon publication
15. Contact Information
If you have any questions regarding this Privacy Policy:
Buddy Auto Parts
Website: https://buddyautoparts.co.nz/
Email: [email protected]